Terms of service — Parish Larder

1. Who we are

Parish Larder is a platform operated by Take 2 Technology Ltd, a company registered in England and Wales. By using the Parish Larder website or any of the mobile apps, you agree to these terms. If you don’t agree, please don’t use the platform.

2. What Parish Larder is

Parish Larder provides two related services:

Community platform — branded spaces for parishes, clubs, PTAs, farmers’ markets and other groups to run a community noticeboard, events, classifieds, stories, time bank and petitions.
Local food marketplace — a way for UK customers to find and buy from local producers, butchers, bakers and farms.

For marketplace transactions, Parish Larder acts as a platform facilitating sales between you and an independent third-party merchant. The contract for the goods is between you and the merchant — Parish Larder is not a party to that contract, although we process payment and provide tooling for both sides.

3. Your account

You must be 16 or older to create an account.
Keep your sign-in details safe. You’re responsible for activity on your account.
Don’t share your account or impersonate someone else.
You can close your account at any time from your profile settings. Some records (orders, invoices) are retained for the periods set out in the privacy policy.

4. Acceptable use

You must not use the platform to:

break the law, or help anyone else break the law;
infringe anyone’s intellectual property or privacy;
post content that’s defamatory, hateful, threatening, or sexually explicit;
scrape, copy or systematically extract data from the platform except under our written permission;
interfere with the platform’s operation, including by attempting to bypass authentication or rate limits.

We may remove content, suspend accounts, and refuse service where these rules are breached. For serious or repeated breaches we’ll terminate accounts.

5. Marketplace transactions

Order placement — when you place an order, you’re making an offer to the merchant. The merchant accepts (or rejects) the order via their dashboard. Acceptance forms the sale contract.
Pricing — set by each merchant. Parish Larder charges a commission (deducted from the payout) but the customer-facing price is what the merchant publishes.
Delivery — handled by the merchant, the merchant’s driver, or a Parish Larder freelance driver, depending on what the merchant has enabled.
Cancellations + refunds — your statutory cancellation rights under the UK Consumer Contracts Regulations apply. For perishable goods, the “14-day cooling off” doesn’t apply once the order has been dispatched. Each merchant publishes their own refund policy in their stall profile.
Disputes with a merchant — raise these through the in-app messaging or by emailing support@parishlarder.com. We’ll mediate; for unresolved disputes the contract for the goods remains between you and the merchant.

6. Community-generated content

You retain copyright on content you post (town crier notices, classifieds listings, stories, petition pages, time bank posts, comments). You grant Parish Larder a worldwide, royalty-free, non-exclusive licence to host, display and distribute that content as needed to operate the platform.

Community admins can moderate content within their community. Parish Larder can remove content that breaches these terms.

7. Payments and payouts

Payments are processed by Stripe. Merchants and drivers receive payouts to a Stripe Connect account they own.

Marketplace commission — Parish Larder charges a commission per marketplace sale, set out in the merchant’s onboarding agreement.
Subscription products — community admins on paid tiers pay a monthly subscription. Cancellable from the community billing page with no minimum term.

8. Availability and changes

We aim for high availability but don’t guarantee it. We may suspend the service for maintenance or for security reasons, and we may change features over time. For material changes we’ll notify you by email.

9. Liability

Nothing in these terms limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Subject to that, our total liability to you in connection with the platform is limited to the greater of: the amount you paid to Parish Larder in the 12 months before the claim, or £100. We aren’t liable for indirect or consequential losses, loss of profit, or loss of business opportunity.

10. Termination

You can stop using the platform and close your account at any time. We may terminate or suspend your account for material breach of these terms, after giving you reasonable notice where appropriate.

11. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction except that UK consumers retain access to the courts of their place of residence.